FAQs


What payment methods do you accept?

YGIIV accepts payments with: PayPal Express Checkout, Shopify Payments, and Amazon Pay. 

Do you ship overseas?

Yes, we ship all over the world. We also run discounts and promotions all year, so stay tuned for exclusive deals.


How long will it take to get my order?

It depends on where you are. Orders delivered to the United States and Canada will take anywhere between 7 and 15 business days to arrive.

International deliveries however, can take anywhere from 21-30 business days. Delivery details will be provided in your confirmation email.


Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.


Can I sign up for your newsletter?

Yes! Just enter your email at the bottom of the page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and get notified when new blog posts go up.

 

Once I order something - what happens next?

You will receive an order confirmation per email as soon as you have placed your order. Your order will then be processed and dispatched within a few days. When your order has been shipped, you will receive an email with your tracking number.